At tellows, we are keenly aware of the trust you place in us and our responsibility to protect your privacy. To better protect your privacy we provide this notice explaining of our online information practices, including how we collect and use the information you may provide to us on the website, and the choices you can make about the way your information is collected and used. We comply with the data protection regulations of the European Union regarding your personal data.
Personal data are single details about personal or factual circumstances of a certain or a definable natural person. Information that can identify a person or make him identifiable.
Hereafter, we will explain what information is collected and for what purpose.
Data Collection and Processing
We hereby confirm that the collection, processing and use of personal data is done in compliance with all data protection regulations and is in adherence with the laws mentioned above, specifically the GDPR Art. 6 s. 1 a. This means we only process data in case of legitimate interest according to Art. 6 s. 1 f GDPR (e.g. for analysis, optimization and protection of the tellows online offerings) or under permission of processing by the user (e.g. accepting requests).
We have technical (e.g. SSL encryption), contractual (e.g. data processing agreement) and organizational measures (e.g. access restrictions) in place to ensure that the rules of the GDPR are abided by and that data is secure from access and manipulation.
It is possible to access our website without offering any personal information. We have also taken measures to anonymize (see paragraph Google Analytics), i.e. an analysis data acquisition only serves to improve our offerings and does not allow for any inferences about individuals.
We process the following categories of data which are relevant for using the tellows website and services or are necessary for contacting:
- master data (e.g. name)
- contact data (e.g. phone number, email)
- content entry data (e.g. text/ comment entry, access times)
- meta data (e.g. IP address)
Cooperation with Third Parties
The transmission of data to third parties only happens in accordance with the legal requirements. We only pass on data to third parties under permission in accordance with Art. 6 s. 1 a GDPR or on the basis of justified interest according to Art. 6 s. 1 f GDPR in effective and economical operations in our business.
Approval of information processing by third parties is given on the basis of a signed contract DAV/DPA (data processing contract) as per Art. 28 GDPR.
Transmission to Third Countries
The transmission or processing of data to third countries (i.e. outside the EEA (European Economic Area), with express consent, only occurs if it fulfills a legal obligation or is of justified interest to us. E.g. in using the services of third parties.
In accordance with Art. 44 ff. GDPR, we only process data in a third country under legal and contractual agreement or if an appropriate data-protection level is met (e.g. by the US „privacy shield“).
We collect and save information in log files in accordance with Art. 6 s. 1 f GDPR (e.g. to resolve cases of misuse or scamming), that your browser automatically transfers to us after requests. The following data is collected:
- Referrer URL (the page from which tellows was accessed)
- Browser type/ -version
- Used operating system
- Web pages viewed during the visit at tellows
- IP address (host name of the accessing computer)
- Date and time of server request
- Transferred data volume
- Requesting provider
All of this data is subject to a special protection in accordance with the regulations under data protection law, which we at tellows and its corresponding applications guarantee through technical and obligatory measures. This data cannot be assigned to any particular person. Merging of this data with other data sources will not be done.
For security reasons, log file information is stored for a maximum duration of 7 days and then deleted. If further retention of the data is required for evidence, these will be exempt from the cancellation until the final clarification of the incident.
We use so-called cookies to allocate your requests from the internet. These small files are automatically stored on your hard drive by your browser for the duration of your stay on our website and are necessary for the accurate use of our website. You can delete the cookies after finishing your stay at our website with certain configurations in your browser. They serve to make our website more user-friendly, effective and secure.
You can find further information on the subject of cookies here
Our online offerings are also usable under exclusion of cookies. If you do not want cookies to be stored on your computer, you can deactivate the corresponding option in the system settings of your browser. Saved cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.
The option to have many online advertising cookies from companies is given via the US website http://www.aboutads.info/choices or the European website http://www.youronlinechoices.com/uk/your-ad- choices/.
tellows does not market to children and complies with COPPA as such.
Do Not Sell My Personal Data
tellows does not sell data to third parties. Third party data analytics are, carried out via Google Analytics, as mentioned below using anonymised iP addresses and data encryption.
Use of Google Analytics
tellows uses Google Analytics, which is a web analysis service provided by Google Inc., (“Google”), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Web analysis is the collection, storage and analysis of data about the behavior of visitors to websites. A web analysis service collects data including from which website an affected person has come to a website (so-called referrers), which subpages of the website were accessed or how often and for which length of stay a subpage was viewed. A web analysis is mainly used to optimize a website and for the cost-benefit analysis of online advertising.
We only use Google Analytics with active IP anonymization. This means that the IP address of the users Google within member states of the European Union or in other contracting states of the Agreement from the European Economic Area will be shortened. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there.
Google is certified under the Privacy Shield Agreement and therefore provides a guarantee to comply with European privacy legislation: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Google Analytics uses so-called “cookies”, which are text files that are stored on your computer and make it possible for us to analyse your use of this website. The information about your use of this website that is generated by means of a cookie is, in most cases, transferred to a Google server in the USA and stored there. However, if IP anonymization is activated on this website and you are located in a member state of the European Union or in another contracting state to the Agreement on the European Economic Area, your IP address will first be shortened by Google.
Only in exceptional cases will your complete IP address be transferred to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website in order to analyze your use of this website, compile reports on website activities, and render further services related to website and internet usage for the operator of this website.
The IP address provided by your browser in the context of Google Analytics will not be merged by Google with other data. You can prevent storage of cookies by means of a setting in your browser software; however, we must advise you that in this case you might not be able to use all the functions of this website to their full extent.
Beyond this, you can also prevent collection of the data that is generated by cookies and related to your use of this website (including your IP address) by Google as well as processing of this data by Google by downloading and installing the browser plugin available under the following link. http://tools.google.com/dlpage/gaoptout. We like to point out, however, that in this case you might not be able to use all the website’s functions to their full extent. By using our website, you agree to the processing of the compiled data by Google in the aforementioned manner and for the aforementioned purpose.
For more information about Google's use of data, opt-out and other options, please visit Google's websites:
Use of the Facebook-Plugin
On these websites, the plugins of the social network facebook.com are utilized, which are run by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA („Facebook“). If you open a website of our web presence with such a plugin, a connection to the Facebook servers is established and the plugin is shown through a message to your browser. Hereby, the Facebook server is signalled about which websites of ours you have visited. If you are logged in as a member of Facebook at that time, Facebook will assign this information to your Facebook user account. By using the plugin functions (e.g. click on the „like“-buttons, writing of comments), this information is also attributed to your Facebook user account, which you can only prevent by logging out before using the plugins.
If you are not a member of Facebook, there is still the possibility that Facebook will find out and save your IP address. In Germany, according to Facebook, only an anonymized IP address is stored. Further information on the gathering and usage of data by Facebook and your respective rights and possibilities to protect your privacy can be found in the privacy section on Facebook.
Facebook is certified under the Privacy Shield Agreement and therefore provides a guarantee to comply with European privacy legislation: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active
We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). reCAPTCHA is used to check whether the data entered on our website (such as on a contact form) has been entered by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, how long the visitor has been on the website, or mouse movements made by the user). The data collected during the analysis will be forwarded to Google.
The reCAPTCHA analyses take place completely in the background. Website visitors are not advised that such an analysis is taking place.
Data processing is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in protecting its site from abusive automated crawling and spam.
Your data will therefore be transferred to rapidmail GmbH. rapidmail GmbH is not allowed to use your data for purposes other than sending the newsletter. A passing on or a sale of your data is not allowed to rapidmail GmbH. rapidmail is a German, certified newsletter software provider, which was carefully selected according to the requirements of the GDPR and the BDSG. You can object to receiving the newsletter at any time by sending us an e-mail or using the unsubscribe link within the newsletter.
tellows uses SSL encryption for security and to protect the transmission of sensitive content, such as the requests you send to the site operator. You can recognize an encrypted connection by changing the address line of the browser from "http://" to "https://" and the lock symbol in your browser bar.
If SSL encryption is enabled, the data you submit to us cannot be read by third parties.
Collection and processing using the contact form
When using the contact form, we collect personal data (details about personal or factual circumstances of a specific or identifiable natural person) only in the scope provided by you. We only use your e-mail address to process your request. Your data will then be deleted, unless you have consented to the further processing and use.
Right of Information
Private Data of Children
Our web offer is always aimed at adults. People under the age of 18 should not place any orders or provide any personal information to us without the consent of their parent or legal guardian.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Questions about Privacy
If further questions or suggestions regarding the subject of privacy might arise, please contact our data privacy officer.